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In the final analysis, change
sticks only when it becomes “the way we do things around
here,” when it seeps into the very bloodstream of the
work unit or corporate body. –John P. Kotter
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A Process
That Deeply Connects To “The Way We Do Things Around
Here”
Leadership Beyond Limit’s unique process combines three
important ingredients, customized in a potent mixture to
meet the needs of each organization.
The first ingredient is the latest research from the
science of Positive Psychology, the science of
maximizing human potential. This science offers three
pathways to well-being that bring vitality to
individuals and organizations.
The second ingredient is the generative power of
Appreciative Inquiry; a process and a philosophy based
on the principle that a positive future reality can be
created collectively. An organization’s employees are
elevated by sharing what’s right with the company,
creating a fertile environment for envisioning and
implementing a positive future culture.
Finally, the third ingredient is values-centered
Cultural Transformation Tools that connect measurement
to culture shaping. These Tools are built on the
foundation that individuals and organizations evolve
through stages of development and the goal is to
continue to enhance the evolution.
Some organizations may be tempted to employ “culture
light.” Light processes fail to attach the
transformation to the business strategy or a compelling
future vision, fail to authentically engage the
organization’s stakeholders and fail to measure
progress. Most importantly, light processes keep
leadership development at surface levels. Leadership
Beyond Limit’s process goes DEEPER to root the
transformation in the behaviors and actions of the
people who are the organization.
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Go DEEPER – Define culture position
We begin by working
with an organization’s leadership team to define
the cultural position from their perspective.
Through an on-line survey, the team receives an
abundance of useful data that provides insights
into their own personal values, where the team
collectively sees the current culture and how
the ideal culture might look.
Through a team exploration session they discover
what cultural pitfalls prevail and explore what
their role might be in addressing them. The data
fuels team discussion about their readiness for
the cultural transformation process.
Participating in this stage of the process
provides valuable information to the team that
will guide future actions and interactions among
themselves and the organization at large.
Through this session the team learns to link
culture to their balanced scorecard as a
business imperative- not a standalone
initiative. The team clarifies the values that
must be lived to achieve their most desired
culture as well as define the purpose of the
organization. This discussion initiates a
unifying dialog that amplifies conscious
responsibility for creating their desired
culture and enhancing business performance.
If the leadership determines that they are
prepared for cultural transformation, the team
will engage the entire organization in defining
the organizational culture through a quick
on-line survey. This action adds depth to the
original cultural data and provides a baseline
for on-going measurement of cultural capital.
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Go DEEPER – Educate leadership
At the core of our cultural transformation
process is the power of positive culture and
transformational leadership. We weave
experiential education throughout our work with
organizations to develop leaders and support
their evolution. Transformational leaders
inspire their followers. They have a deep sense
of self-awareness and purpose and can articulate
the future vision of the organization in a way
that invites their employees to offer their
energy to the cause. The impact that inspired
leaders have on an organization is immeasurable.
Research has validated that employees don’t
leave organizations, they leave leaders. When
leaders step into a transformational leadership
role they exemplify the leadership that every
employee desires to follow.
A 2005 survey of American workers by Towers
Perrin revealed that employees want Senior
Leaders to take an interest in their well-being
and to act in the long term interest of the
organization. These are hallmark characteristics
of transformational leaders. Our programs
support leader’s developmental evolution at the
deepest levels to bring forth what employees
want most from their leaders- inspiration,
authenticity, integrity, interest and
compassion. |
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Go DEEPER – Engage the workforce
Few, if any, forces in human affairs are as
powerful as shared vision. –Peter Senge
The
Towers Perrin survey also indicated that
employees desire appropriate decision making
authority. Our process invites participation
from all stakeholders in the culture development
process. Through an Appreciative Inquiry Summit
a stakeholder group builds on what is best about
the organization, its positive core, to create a
compelling future vision. The group synergy
breeds creativity and a buoyant collective
spirit that stems from reflecting on the
positive core and imagining the future societal
contribution. Employees want to know that their
work has meaning and that meaning is
amplified when combined with an awareness of
their own personal values.
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Go DEEPER – Plan the process for implementation
The days of “putting in time” are over for
employees who are helping to create their
organization’s culture. A group of educated
employees, championed by senior leaders, will
coordinate the on-going implementation plan
process. A plan is developed during the
Appreciative Inquiry Summit to create an
infrastructure that will support the
organizational transformation. This team will
continue to engage the organization in the
process of creating a culture that speaks to
their hearts. |

Go DEEPER - Energize through action
The untapped potential of the American workforce
is beyond our current understanding, because
most have yet to be inspired. As the
implementation plan is activated employee
inspiration builds. Witnessing the creativity of
the collective stakeholders put into action is
evidence of organizational “walking the talk.”
This brings credibility to the promise and
offers hope for employees. Hope for a healthier
culture, organizational success and for making a
societal contribution as the future vision is
realized. |
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Go DEEPER – Review progress and adjust the plan
Successful organizations develop a continual
process of evolution involving change and
transformation. Equally important is the
relationship between culture and the balanced
scorecard. The process is supported through
review, assessment and adjustment of values and
modification to the implementation plan.
Cultural Transformation Tools support the
on-going review and measurement of cultural
capital to ensure maximum effectiveness and to
avoid cultural complacency.
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