Stephen M.R. Covey

Organizational Trust Requires Alignment

In previous blogs we have reviewed Stephen M.R. Covey's first two "waves of trust" - self-trust and relationship trust - derived from his ripple effect metaphor of trust. The model which is introduced in Covey's book, The Speed of Trust, suggests that trust is interdependent and flows from the inside out. Covey's third wave of [...]

Enhance Your Leadership – Build Your Trust Account

In my last blog I wrote about Stephen M.R. Covey's book The Speed of Trust, where he refers to five waves of trust. I wrote about the first wave, self-trust and I'd now like reveal the second wave - relationship trust. Covey introduces the concept of "trust accounts" - how we establish and maintain them. [...]

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