When organizations undertake cultural transformation, they believe that by fully engaging employees they will ignite new levels of employee creativity and higher levels of productivity. That is expected. What is never known, however, is how that creativity will manifest. Often, it transcends even the highest of expectations and deeply inspires customers and fellow employees alike. [...]
I remember hearing a colleague talk about the last performance appraisal she received when working for a large bank. She had made a contribution that year and she felt on top of her game. The colleague recollected how the appraisal began. Just as she had suspected, her leader acknowledged her accomplishments, praised her talents and [...]
One of Leadership Beyond Limits foundational beliefs is that organizations that are committed to an appreciative inquiry culture are dynamic and resilient. Appreciative Inquiry (AI) is currently revolutionizing the field of organizational development. First articulated by David Cooperrider and Suresh Srivastva, two professors at Case Western Reserve University's Weatherhead School of Management, AI is now [...]
Do you remember the California Milk Advisory Board commercials from 2002? They highlighted the slogan: "Great cheese comes from happy cows. Happy cows come from California." The ads featured talking and signing cows discussing the pleasures of life in warm and sunny California. The underlying message was that happy cows give better milk. Ironically, the [...]
