When you think about organizations focused on higher purpose, you may think about those that explicitly work for the benefit of future generations, create a more just society on a mass scale, and develop sustainable solutions, such as United Nations, The Elders, or The Mother Theresa Foundation to name a few. The positive impact these [...]
There are two critical numbers you need to understand if you employ Millennials: Only 29% of employed Millennials are engaged at work. A full 87% of Millennials say professional development or career growth opportunities are very important to them in a job. These two critical findings come from the wide-ranging Gallup 2016 research report: “How Millennials Want [...]
Change Your Conversations to Change your Culture Consider this simple model that explains how our daily conversations are the ultimate driver of desired outcomes: If you want to build a workplace culture of high trust, it begins by changing the quality of your workplace conversations. Let’s look at two examples of how this [...]
In Part 1, I reviewed common culture gap challenges and how it affects trust in the workplace. In part 2, I'll focus on how to build up your team's trust. Behaving Your Way into a New Mindset Jerry Sternin, author of The Power of Positive Deviance: How Unlikely Innovators Solve the World's Toughest Problems wisely [...]
Organizations of all types must navigate the complexities of today’s economic environment and the shifting priorities of their workforce, customers and communities. At the surface, dealing with the volatility, uncertainty and ambiguity can feel overwhelming and confusing. But when you look below the surface you can sense an erosion of trust at all levels: between [...]
Being mindful is a complex activity. A mindful existence requires us to be actively and consciously aware of our surroundings, perceptions, feelings, state of mind, physical body and relationships. Mindfulness further requires an understanding and mastery of our ultimate responsibility to choose in each and every moment. When interacting with others, there is a special [...]
Career conversations are more challenging than the typical coaching conversations managers are asked to have with their employees. There are three inter-related challenges to overcome: Higher stakes Broader issues Mixing coaching with other types of feedback Let’s examine each of these challenges and how to overcome them. Higher Stakes: Employee Engagement and Retention Career coaching [...]
Time and again I see leaders who want to coach get off on the wrong foot. The result is longer time spent coaching only to reach sub-optimal results. Perhaps you have seen it too, or perhaps you have been guilty of this all-too-common error. It looks like this: An employee brings you a problem they [...]
How can you get your senior team pulling in the same direction, to solve problems together and move the entire organization forward? We often see competing agendas within an organization, and it is important to balance those agendas so that everyone is working together with a shared vision and values. In this interview, I [...]
Volumes have been written on the challenges of managing and motivating the new generation of workers. They have a negative reputation for wanting instant advancement, needing constant feedback, having a poor work ethic, and not responding well to traditional management approaches. Many of the senior managers we have executive coached have expressed frustration in their [...]
